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Section A

Conversation One

1. A. It is getting things done through other people.

B. It is helping an organization find the right staff. C. It is assembling people of different abilities. D. It is communicating between colleagues. 2. A. Developing plans to co-ordinate activities. C. Determing what tasks to be done.

B. Selecting the communication channels. D. Correcting significant deviations. 3. A. They should be avoided by all means. C. They can be good for an organization.

B. They are bad for effective management. D. They are surprisingly complicated. 4. A. Delegation is a ticket to foreign trade.

B. Managers shouldn't merely be a \C. Leadership is a born ability.

D. Delegation is the most important thing in management. Conversation Two

5. A. Many of her books are bestsellers. C. She is promoting her book in person.

B. She is a shrewd bookstore owner. D. She is a salesperson at the bookstore. 6. A. It has been the bestseller for weeks. C. It is being sold at a very low price.

B. It advises people to change themselves. D. It distinguishes cooperators. 7. A. A man careful with money. C. A noisy reader.

B. A book-lover. D. A trouble-maker. 8. A. Someone who always talks about himself. C. Someone who stabs your back.

B. The most violent type of co-workers. D. The most common annoying type of people. Section B Passage One

9. A. He worked in a supermarket for tuition.

B. He helped someone to learn to read.

C. He gave single mothers the help that they needed. D. He went to a training program to help a volunteer. 10. A. She knew where the goods were in the supermarket.

B. She asked others to take her to the right place. C. She managed to find the goods by their looks. D. She remembered the names of the goods.

11. A. Marie benefited a lot from the practical lessons.

B. Marie was able to read stories with the help of her son. C. Marie decided to continue her studies in school.

D. Marie found her lessons more challenging than her children's. Passage Two

12. A. They were controlled less strictly by the authorities.

B. They treated their workers more humanely. C. They completely ignored consumers' health. D. They turned out more unhealthy products at will.

13. A. Paid much attention to the results of scientific discoveries.

B. Seldom introduced safety laws before disasters occurred.

C. Hardly ever looked into the causes of tragedies.

D. Imposed safety rules as soon as accidents took place.

14. A. There are altogether three departments which protect customers and workers.

B. A company with poor or dangerous working conditions is likely to be punished. C. Stores dealing in foods and drugs are controlled by the local government. D. The protection of workers' health and safety is still not well ensured. 15. A. Industries in the past and the present.

B. Changes in the development of industries.

C. The protection of industrial workers and customers. D. The freedom of industries today and in the past. Section C

Now listen to the following recording and answer questions 16 to 19.

16. A. Making small talks with many people. C.Talking to only a small group of people.

B. Staying till very late in the large party. D. Having conversations on different topics. 17. A quiet and confident. C. Shy and energetic.

B. Bold and loud. D. Tricky and timid.

18. A. They are always alone by themselves. C. They do not like socializing with people.

B. They are tired of charging their batteries. D. They need time to prepare for social activities.

19. A. Being quiet and bookish. C. Suffering from stage fright.

B. Ignoring people's judgment. D. Having an outgoing personality. Now listen to the following recording and answer questions 20 to 22. 20. A. Drinking during dinner time. C. Drinking at someone's birthday.

B. Drinking to celebrate weddings. D. Drinking with friends after work. 21. A. Alcohol use will cause dieases. C. Europe has the highest alcohol use.

B. Women drink more than men. D. Alcohol is addictive to everyone. 22. A. Protecting people from alcohol abuse. C. Raising the legal age for drinking.

B. Increasing tax on alcohol production. D. Forbidding alcohol drinks marketing. Now listen to the following recording and answer questions 23 to 25. 23. A. It is one of the richest countries in the world.

B. It is one of the most modern African countries.