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Unit Two Communication Problems

Part 1 Listening, Understanding and Speaking Listening I

Exercise 1 1)F 2)T 3)F 4)F 5)T

Exercise 2 1)skin 2)local hospital 3)eat; skin trouble 4)waiting for; a big basket 5)done all her/the shopping; her/a shopping list Listening II

Exercise 1 1)British English; American English 2)sound, words and expressions; grammar 3)confusing; different; understandable; each Exercise 2

I don’t know. What do you say? jumper; trousers; chips; chemist’s shop; ring them up; Have you got an extra pen? Listening III

Exercise 1 1)T 2)F 3)F 4)F 5)F 6)T Exercise 2

1)small 2)pie 3)pine 4)big 5)small 6)pint 7)half 8)German 9)warm; brown 10)English 11)a packet of 12)in the evening 13)fried potatoes 14)crisps Listening IV

Exercise 1 1)F 2)T 3)T 4)F 5)T Exercise 2

MEN; HIS; MAN-made; mental image; females/women; females/women; males/men; citizens

Part 2 Viewing, Understanding and Speaking Exercise 1 1)T 2)F 3)F 4)F 5)F 6)T

Exercise 2 1) or another 2) seeing each other 3) boating 4)half an hour 5)someone else 6)anymore 7)Of course I do 8) two different places 9)stupid

Part 3 Video Appreciation and Singing for Fun Exercise 1

Tip 1: Use open-ended questions. Tip 2: Active listening. Tip 3: The cocoon. Tip 4: Engage with the other person. Tip 5: Don’t make assumptions. Tip 6: Avoid antagonistic sentences. Exercise 2

1)closed questions 2)kill the conversation 3)summarizing 4)concentrate on 5)visualize a “cocoon” 6)turn around and face that individual 7)a particular topic 8)projecting your own thoughts or feelings 9)a form of attack 10)a lot less conflicts

Part 4 Further Listening

Listening I 1)closer 2)regular 3)down 4)sense 5)envelope 6)convenience 7)instant 8)longer 9)positive 10)2,252 11)quality 12)decreased 13)similar 14)inside 15)agreed 16)different

Listening II

1)status 2)definite 3)doubts 4)interrupt 5)power structure 6)establish and test 7)knowledge 8)power 9)sharing approach 10)encourage

Listening III 1) F 2) T 3) F 4) F 5) T

Listening IV

Exercise 1 1)T 2)F 3)T 4)F 5)T 6)T

Exercise 2 1)an American education 2)fluent English 3)misses 4)nice 5)little things 6)walking the dog 7)weather 8)snowy 9)sunshine 10)boots 11)umbrella 12)a big smile