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difficult, not hating; blueprints, not rhetoric; words and simple, but full of love, truth, passion, entrepreneurial passion. Take this opportunity, my inspirational quotes Li Dazhao's classic \cialise in uplifting blend with the article\ith a view on how to do well under the new situation of township and village leaders inspire and help, and also share with you. A good play to create iron shoulders strong arms, to assume the burden be passed; only specific qualities, will it be possible in specific areas to create a world. In my view, village chiefs in the new situation, we must first have five basic quality. One ambition is to pioneer. \handsome.\can stimulate the flow of momentum to become brave and persistent, become quiet and powerful. Township and village party \n their respective jurisdictions, political stability and economic and social development issues, decisions and orientation depends to a large extent because of your. Everybody in village chiefs and the positions, both the trust of the masses, the Organization's trust, more ability to you, fully affirmed the moral and other qualities. Therefore, we must always maintain the historical mission and social responsibility, and our ideal tree rooted in the hard work of the soil, with indomitable spirit, indomitable courage to open up a new situation of villages and towns. To have a feeling of closeness to the second. \he people and country.\ness foundation in the people's blood in the people power people. Advanced decisions of the party cadres to he feelings of the people is an eternal theme. Fan Zhong-yan, called \njoy comfort about others\ng Banqiao's also wrote a \a Chai lay listening to the rustling of bamboo, the suspect is suffering. Cao County officials, little my, a total turn off. \l even has so feelings, alone we is to\ng \s of people servant does? we more should always hold with on people of deep feelings, heart Department masses of leading visited tea, care masses of emotions thoughts complained, always insisted put masses of interests put in first, consciously from itself do up, from small do up, from masses most care, and most directly, and most reality of interests problem grabbed, real do love for people by Department, and right for people by with, and Lee for people by conspiracy to. Three with the fame of mind. \ndifferent not insist your dream, without serenity not go far.\s the sublimation of the soul. As Township and village, be sure to maintain a normal state of mind, establish a correct viewpoint on power, position and values and Outlook, as fame is light like water, depending ... 50 km, also red and like hundreds of thousands of the KMT military combat, but he went on to collect a variety of newspapers and magazines, and then race against time to pore over. As long as the study of mind, it is not necessary to come to the library, workshops, into the villages, people learned farming techniques, problem-solving methods, participation in 2012年5月高级企业人力资源管理师（一级）理论试题

第一部分职业道德

（第1～25题，共25道题）

一、职业道德基础理论与知识部分

答题指导：

◆该部分均为选择题，每题均有四个备选项，其中单项选择题只有一个选项是正确的，多项选择题有两个或两个以上选项是正确的。

◆请根据题意的内容和要求答题，并在答题卡上将所选答案的相应字母涂黑。 ◆错选、少选、多选，则该题均不得分。 （一）单项选择题（第l～8题）

l、下列说法中，属于道德范畴的是（ ）。

（A）畸形与正常 （B）偏私与公正 （C）赢弱与强壮 （D）丑陋与漂飞 2、所谓拜金主义，其本质是（ ）。

（A）以“挣钱光荣”为人生信念

（B）对金钱充满虔诚与恭敬的特殊情感

（C）以金钱为人生目的和以金钱为是非标准的价值观 （D）无节制消费的生活方式 3、作为职业活劫内在的道德准则，“勤勉”的本质要求是（ ）。

（A）早出晚归，加班加点 （B）自觉自愿，忠诚敬业 （C）不惧安危，自我勉励 （D）以勤补拙，笨鸟先飞 4、关于职业化与新型劳动观，正确的说法是（ ）。

（A）只有彻底颠覆传统劳动观，职业化背景下的新型劳动观才能得以确立

（B）职业化强调员工理解职业对人生的价值和意义，这是新型劳动观的重要内容 （C）职业化虽然不是新型劳动观的核心内容，但这是实践新型劳动观的重要渠道 （D）职业化的本质是职业行为规范化，这一特性决定了新型努动观的核心是等价交换 5、关于“敬业”的说法中，正确的是（ ）。

（A）敬业度高的员工比敬业度低的员工的工作效率高4～9倍 （B）敬业度这一概念是著名学者马克斯?韦伯提出来的

（C）敬业状况取决于从业人员所从事的职业状况，不受所在企业的影响 （D）敬业是一种心理活动，外在表现一般并不反映人们的敬业程度 6、“诚信”的特征包括（ ）。

（A）通识性、智慧性、止损性、资质性 （B）通达性、知识性、破损性、对等性 （C）适宜性、差异性、契约性、功利性 （D）通识性、简约性、价值性、资源性 7、根据《中国商业企业诚信公约》，下列说法中正确的是（ ）。

（A）限制消费者合法权益必须事先征得消费者或其代理组织的许可 （B）加强商品源头管理．建立健全商品进货免检制度

（C）履行“三包”规定，对售出商品实行商品质量先行负责制 （D）除了商品促销外，杜绝其他活动中的价格欺诈和虚假宣传广告

8、经营者下列做法中违犯《中华人民共和国反不正当竞争法》规定的是（ ）。

（A）为销售鲜活商品，以低于成本的价格进行销售 （B）处理即将到期的商品或者其他积压的商品

onferences, learned superiors policies; reports, you can learn to deal with problems, art, just wanted to learn, to learn at any time. To continuously expand the scope of the study. The complexity and comprehensiveness of our work, decided to not only do we want to be \n different areas of knowledge. Mastery of knowledge not only to have knowledge to rational analysis. This on requirements we, not only to learning national of route, and approach, and policy, also to learning national of legal, and regulations; not only to with political theory armed mind, also to with economic theory guide work; not only to read history, also to read history; not only to absorption SM of mirror, also to gets is of road; not only to from local learn, also to to outside learn; not only to to books learn, also to field study learn. Therefore, I would encourage you, and more to the outside world when I have time to take a look at, take a stroll, outside developments, learn other people's development approach, and then come back to guide our work. Second, we must think. \Learning without thought to overshadow, thinking without learning is perilous.\he character of advancing with the times, forge ahead, often reflect themselves in adapting to the new situation on whether there are delays, have anything to fear in the reform and innovation, whether in terms of accelerating the development of a relaxation, keep promising State of mind. In order to do investigations, investigations is the road to heaven, God disposes of the base. To wants to real heard truth, and justice to truth, and get truth, received effectiveness, on must in-depth actual, and outreach, and in-depth masses, worship masses for Division, and masses heart, with masses with discussion everyone care of problem, listening they of calls, understand they of mood, feel they of suffering, summary they of experience, concentrated they of wisdom, especially on masses most hope, and most urgent, and most worries, and most complained of hot, and difficulties and focus problem, more to active research, caught not put. Dare to innovate, in our work, often remain \old way doesn't work, the new approach would not\on, the reason, the key is that many people know that copying other people's ideas, mechanically, using someone else's old ways. To change this predicament, requires us to break the shackles of traditional concepts to overcome conservative, conformist, good at finding new problems and to accept new things, summarize new experience, new ideas, developing new programmes and Maverick, a new approach to solve problems, speed up development. Especially in implement superior policy spirit of process in the, both implementation, and cannot mechanically, to to extraordinary of courage and develop enterprising of spirit, put flexibility and principle combined up, put superior of spirit and local reality combined up, ong conspiracy to breakthrough of policy, and exercise innovation of lift, developed out development works of, and grass-roots welcomes ofdifficult, not hating; blueprints, not rhetoric; words and simple, but full of love, truth, passion, entrepreneurial passion. Take this opportunity, my inspirational quotes Li Dazhao's classic \cialise in uplifting blend with the article\ith a view on how to do well under the new situation of township and village leaders inspire and help, and also share with you. A good play to create iron shoulders strong arms, to assume the burden be passed; only specific qualities, will it be possible in specific areas to create a world. In my view, village chiefs in the new situation, we must first have five basic quality. One ambition is to pioneer. \handsome.\-minded can stimulate the flow of momentum to become brave and persistent, become quiet and powerful. Township and village party \n their respective jurisdictions, political stability and economic and social development issues, decisions and orientation depends to a large extent because of your. Everybody in village chiefs and the positions, both the trust of the masses, the Organization's trust, more ability to you, fully affirmed the moral and other qualities. Therefore, we must always maintain the historical mission and social responsibility, and our ideal tree rooted in the hard work of the soil, with indomitable spirit, indomitable courage to open up a new situation of villages and towns. To have a feeling of closeness to the second. \he people and country.\ness foundation in the people's blood in the people power people. Advanced decisions of the party cadres to the feelings of the people is an eternal theme. Fan Zhong-yan, called \njoy comfort about others\ng Banqiao's also wrote a \a Chai lay listening to the rustling of bamboo, the suspect is suffering. Cao County officials, little my, a total turn off. \l even has so feelings, alone we is to\ng \s of people servant does? we more should always hold with on people of deep feelings, heart Department masses of leading visited tea, care masses of emotions thoughts complained, always insisted put masses of interests put in first, consciously from itself do up, from small do up, from masses most care, and most directly, and most reality of interests problem grabbed, real do love for people by Department, and right for people by with, and Lee for people by conspiracy to. Three with the fame of mind. \ndifferent not insist your dream, without serenity not go far.\s the sublimation of the soul. As Township and village, be sure to maintain a normal state of mind, establish a correct viewpoint on power, position and values and Outlook, as fame is light like water, depending ... 50 km, also red and like hundreds of thousands of the KMT military combat, but he went on to collect a variety of newspapers and magazines, and then race against time to pore over. As long as the study of mind, it is not necessary to come to the library, workshops, into the villages, people learned farming techniques, problem-solving methods, participation in （C）因清偿债务、转产、歇业降价销售产品

（D）创新模式，利用有奖销售和加价手段，推销质量不高的产品 （二）多项选择题（第9～16题）

9、西方发达国家职业道德的精华是（ ）。

（A）企业利益至上 （B）种族和谐共处 （C）诚信 （D）创新 10、关于“职业精神”的说法中，正确的是（ ）。

（A）职业精神是以敬业、责任等形式体现出来的职业态度 （B）具有良好的职业道德是形成职业精神的正要体现 （C）职业精神是从业人员对自己的严格要求

（D）职业精神是对从业人员的应然要求，而非从业实践 11、下列属于比尔?盖茨关于10大优秀员工准则的是（ ）。

（A）专注于自己的工作，不关注别人的事情 （B）站在自己的立场为客户着想 （C）奖金和薪水不是唯一的工作动力 （D）把自己触入到整个团队中去 12、爱默生说：“诚实的人必须对自己守信，他的最后靠山就是真诚。”下列说法中，符合上述意思的是（ ）。

（A）诚信的正要体现是首先要求自己做到言而有信

（B）如果因客观原因不能守信了，那么就拿出真诚来感动对方 （C）对自己守信是对对方守信的前提

（D）不管守信不守信，只要真诚就能够立存于世

13、根据禁止商业贿赂行为的暂行规定，下列说法中正确的是（ ）。

（A）商业贿赂中的所谓财物包括促销费、佣金等，但不包括咨询费 （B）以旅游、考察等名义给予对方资助可以算作商业贿赂范畴

（C）经营者销售商品，可以以明示方式给予对方折扣，同时须如实入账 （D）经营者在销售或者购买商品时使用佣金，一律界定为贿赂行为 14、关于企业管理中的“职业纪律”，正确的说法是（ ）。

（A）遵守纪律没有商量 （B）增强企业执行力，关键是纪律 （C）纪律前面人人平等 （D）纪律搞好了，则企业必胜 15、关于“节约”，正确的理解是（ ）。

（A）“节约”已逐渐在企业经营管理中上升为竞争战略 （B）随着生产发展和收入增加，“节约”的事项可以逐渐减少 （C）一面倡导“节的”，一面提倡尊重民意，二者是矛盾的

（D）无论“节约”形式如何变化，但节用有度的本质内涵没有变化 16、企业管理人员有效促进合作的途径和方法包括（ ）。

（A）不断沟通和交流 （B）见什么人说什么话，绝不说批评的话 （C）善于听取别人的意见和建议 （D）把小矛盾化解在萌芽之中 二、职业道德个人表现部分（第17～25题）

答题指导：

◆该部分均为选择题，每题均有四个备选项，您只能根据自己的实际状况选择其中一个选项作为您的答案。

◆请在答题卡上将所选择答案的相应字母涂黑。

17、假如你因揭发检举公司违规行为被免职并遭受大家排斥，你会（ ）。

（A）路在脚下，慢慢摸索 （B）走自己的路，让别人说去吧

onferences, learned superiors policies; reports, you can learn to deal with problems, art, just wanted to learn, to learn at any time. To continuously expand the scope of the study. The complexity and comprehensiveness of our work, decided to not only do we want to be \n different areas of knowledge. Mastery of knowledge not only to have knowledge to rational analysis. This on requirements we, not only to learning national of route, and approach, and policy, also to learning national of legal, and regulations; not only to with political theory armed mind, also to with economic theory guide work; not only to read history, also to read history; not only to absorption SM of mirror, also to gets is of road; not only to from local learn, also to to outside learn; not only to to books learn, also to field study learn. Therefore, I would encourage you, and more to the outside world when I have time to take a look at, take a stroll, outside developments, learn other people's development approach, and then come back to guide our work. Second, we must think. \Learning without thought to overshadow, thinking without learning is perilous.\he character of advancing with the times, forge ahead, often reflect themselves in adapting to the new situation on whether there are delays, have anything to fear in the reform and innovation, whether in terms of accelerating the development of a relaxation, keep promising State of mind. In order to do investigations, investigations is the road to heaven, God disposes of the base. To wants to real heard truth, and justice to truth, and get truth, received effectiveness, on must in-depth actual, and outreach, and in-depth masses, worship masses for Division, and masses heart, with masses with discussion everyone care of problem, listening they of calls, understand they of mood, feel they of suffering, summary they of experience, concentrated they of wisdom, especially on masses most hope, and most urgent, and most worries, and most complained of hot, and difficulties and focus problem, more to active research, caught not put. Dare to innovate, in our work, often remain \old way doesn't work, the new approach would not\on, the reason, the key is that many people know that copying other people's ideas, mechanically, using someone else's old ways. To change this predicament, requires us to break the shackles of traditional concepts to overcome conservative, conformist, good at finding new problems and to accept new things, summarize new experience, new ideas, developing new programmes and Maverick, a new approach to solve problems, speed up development. Especially in implement superior policy spirit of process in the, both implementation, and cannot mechanically, to to extraordinary of courage and develop enterprising of spirit, put flexibility and principle combined up, put superior of spirit and local reality combined up, ong conspiracy to breakthrough of policy, and exercise innovation of lift, developed out development works of, and grass-roots welcomes ofdifficult, not hating; blueprints, not rhetoric; words and simple, but full of love, truth, passion, entrepreneurial passion. Take this opportunity, my inspirational quotes Li Dazhao's classic \cialise in uplifting blend with the article\ith a view on how to do well under the new situation of township and village leaders inspire and help, and also share with you. A good play to create iron shoulders strong arms, to assume the burden be passed; only specific qualities, will it be possible in specific areas to create a world. In my view, village chiefs in the new situation, we must first have five basic quality. One ambition is to pioneer. \handsome.\can stimulate the flow of momentum to become brave and persistent, become quiet and powerful. Township and village party \n their respective jurisdictions, political stability and economic and social development issues, decisions and orientation depends to a large extent because of your. Everybody in village chiefs and the positions, both the trust of the masses, the Organization's trust, more ability to you, fully affirmed the moral and other qualities. Therefore, we must always maintain the historical mission and social responsibility, and our ideal tree rooted in the hard work of the soil, with indomitable spirit, indomitable courage to open up a new situation of villages and towns. To have a feeling of closeness to the second. \he people and country.\ness foundation in the people's blood in the people power people. Advanced decisions of the party cadres to the feelings of the people is an eternal theme. Fan Zhong-yan, called \njoy comfort about others\ng Banqiao's also wrote a \a Chai lay listening to the rustling of bamboo, the suspect is suffering. Cao County officials, little my, a total turn off. \l even has so feelings, alone we is to\ng \s of people servant does? we more should always hold with on people of deep feelings, heart Department masses of leading visited tea, care masses of emotions thoughts complained, always insisted put masses of interests put in first, consciously from itself do up, from small do up, from masses most care, and most directly, and most reality of interests problem grabbed, real do love for people by Department, and right for people by with, and Lee for people by conspiracy to. Three with the fame of mind. \ndifferent not insist your dream, without serenity not go far.\e is morality, is the sublimation of the soul. As Township and village, be sure to maintain a normal state of mind, establish a correct viewpoint on power, position and values and Outlook, as fame is light like water, depending ... 50 km, also red and like hundreds of thousands of the KMT military combat, but he went on to collect a variety of newspapers and magazines, and then race against time to pore over. As long as the study of mind, it is not necessary to come to the library, workshops, into the villages, people learned farming techniques, problem-solving methods, participation in （C）光脚的不怕穿鞋的 （D）觉得无路可走 18、最近单位里的同事结婚的比较多，“随份礼”的开销己经花去了你大半个月的工资．这时，又有一个你

只是认识的同事给你送来婚礼请柬，你会（ ）。 （A）咬牙克服困难参加婚礼，并送上一份礼物 （B）就说自己有要事不能参加，但会祝福他们 （C）自己亲手制作一样省钱又好玩的礼物送去 （D）因为仅仅是认识关系，不参加婚礼

19、某男，家贫．妻重病多年，外债累累。近日，妻病情加重，为了给妻子治病，他下列可能的做法中，

你能够接受的是（ ）。

（A）入室盗窃 （B）己经尽力，听天由命

（C）卖掉器官 （D）假装挟持人质，引起媒体关注

20、四名女子容貌姣好、青春靓丽，参加电视征婚。如果现在你也在参加征婚，四个女性站在你的面前由

你选择，你最不可能的选择是（ ）。

（A）女1:“你家里的钱多吗？” （B）女2:“结婚后，能不做家务吗？” （C）女3:“婚后不想和父母住在一起。”（D）女4:“只有结婚后听我的才能谈。” 21、关于中国足球战绩不佳的原因，可谓众说纷纭。下列说法中，你倾向于赞同的是（ ）。

（A）足协体制和管理机制出了问题

（B）足球队员付出少，平时没有好好下功夫

（C）家长不愿意把孩子送去踢足球，梯队建设没有搞好 （D）足球队员的待遇偏低，无法保障他们的未来生存和发展 22、你通常工作时的感受是（ ）。

（A）兴奋 （B）高兴 （C）平淡 （D）麻木 23、平时和朋友们在一起聊天时，你的状况是（ ）。

（A）谈完想说的事就想离开 （B）漫无边际，总是说个没完没了 （C）扯来扯去总离不开工作 （D）总是能够找到有意思的话题 24、要你来选择自己的主管，你会选择（ ）。

（A）帅气靓丽的年轻人 （B）经验丰富的老同志 （C）学识渊博的人 （D）人品端正的人

25、如果你的上司是一个刚愎自用、脾气暴躁而又狭隘自私的人，你与他相处时会（ ）。

（A）忍无可忍 （B）多说好话 （C）少说多做 （D）尽量躲避

onferences, learned superiors policies; reports, you can learn to deal with problems, art, just wanted to learn, to learn at any time. To continuously expand the scope of the study. The complexity and comprehensiveness of our work, decided to not only do we want to be \n different areas of knowledge. Mastery of knowledge not only to have knowledge to rational analysis. This on requirements we, not only to learning national of route, and approach, and policy, also to learning national of legal, and regulations; not only to with political theory armed mind, also to with economic theory guide work; not only to read history, also to read history; not only to absorption SM of mirror, also to gets is of road; not only to from local learn, also to to outside learn; not only to to books learn, also to field study learn. Therefore, I would encourage you, and more to the outside world when I have time to take a look at, take a stroll, outside developments, learn other people's development approach, and then come back to guide our work. Second, we must think. \Learning without thought to overshadow, thinking without learning is perilous.\he character of advancing with the times, forge ahead, often reflect themselves in adapting to the new situation on whether there are delays, have anything to fear in the reform and innovation, whether in terms of accelerating the development of a relaxation, keep promising State of mind. In order to do investigations, investigations is the road to heaven, God disposes of the base. To wants to real heard truth, and justice to truth, and get truth, received effectiveness, on must in-depth actual, and outreach, and in-depth masses, worship masses for Division, and masses heart, with masses with discussion everyone care of problem, listening they of calls, understand they of mood, feel they of suffering, summary they of experience, concentrated they of wisdom, especially on masses most hope, and most urgent, and most worries, and most complained of hot, and difficulties and focus problem, more to active research, caught not put. Dare to innovate, in our work, often remain \old way doesn't work, the new approach would not\on, the reason, the key is that many people know that copying other people's ideas, mechanically, using someone else's old ways. To change this predicament, requires us to break the shackles of traditional concepts to overcome conservative, conformist, good at finding new problems and to accept new things, summarize new experience, new ideas, developing new programmes and Maverick, a new approach to solve problems, speed up development. Especially in implement superior policy spirit of process in the, both implementation, and cannot mechanically, to to extraordinary of courage and develop enterprising of spirit, put flexibility and principle combined up, put superior of spirit and local reality combined up, ong conspiracy to breakthrough of policy, and exercise innovation of lift, developed out development works of, and grass-roots welcomes of