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Assessment task 1

Outcomes covered 1 and 2

Assessment task instructions

Builders Warehouse: Assessment Task 1

Brothers James and Peter Stewart founded Builders Warehouse (BW) in1984, establishing the first warehouse in Glasgow. The company underwent rapid expansion and now comprises over eighty branches throughout the UK with the headquarters based in Glasgow. The company divides the UK into 4 regional areas: James和Peter · Stewart 兄弟创立建设者仓库 (BW) 1984在格拉斯哥建立的第一个仓库。该公司迅速扩张，现在包括英国各地的多达八十多分支机构与总部设在格拉斯哥。公司将分为 4 个区域领域英国：

? Scotland, 苏格兰

? Northern Ireland, 北爱尔兰

? North and Central England, and 北部和中部英格兰和 ? Wales and Southern England. 威尔士和英格兰南部

Each regional area has a regional distribution center, with Glasgow having the main center that also acts as the regional center for Scotland. The distribution centers supply all of the warehouse branches, and are likely to play a key role in plans for Internet sales. The firm continues to open new warehouse branches and to look for new sites. Further growth has been generated as a result of the recent takeover of two rival firms.

每个区域有一个区域分销中心，与拥有的主要中心，也作为区域中心为苏格兰的格拉斯哥。配送中心供应的所有仓库分支，并有可能在互联网销售的计划中发挥了关键作用。公司继续以打开新的仓库分支机构并寻找新的网站。由于最近的两个相互竞争的公司收购已生成的进一步增长。

The company sells a wide variety of tools, general building and decorating products ranging from timber to conservatories. The main focus has been on DIY customers but in recent years a concerted effort has been made to attract the custom of small building firms.

该公司销售各种工具、 一般建筑、 装饰产品从木材到音乐学院。主要重点一直 DIY 客户，但近年来协调一致的努力取得了吸引的小建筑公司自定义。

In the early years the company used manual paper based systems, and gradually computer systems have incrementally replaced these over the years. Different areas in the business have designed and implemented their own systems with little thought about compatibility and cross organization communication. The recent take-over of the two rival firms has further added to the problem, leaving BW with a disjointed and mismatched set of systems.

在早期几年公司采用手工纸基于的系统，和逐渐计算机系统已经逐步取代这些多年来。不同区域

的业务已设计并实施他们自己系统的兼容性和跨组织沟通的小思考。最近的两个竞争对手公司接管已进一步添加到这一问题，BW 留下一套相互脱节和不匹配的系统。

James and Peter have recognised the potential problems of having disjointed ICT systems, and have appointed Jackie Spence as Information Technology Director specifically to address the ICT problems. After a brief preliminary review Jackie has seen for herself that the current systems are only just coping and pose a real threat to the achievement of the firm’s strategic objectives of growth through opening new stores, and growth through existing warehouse outlets. Jackie quickly identified that problems exist in delivering adequate information in a suitable format to meet the needs of each level of management across the organization. She also has doubts whether adequate information is being made available to customers, suppliers and other external parties. James和Peter已经意识到有脱节信通技术系统的潜在问题和已任命Jackie Spence作为信息技术总监，专门为解决信息和通信技术的问题。在简短的初步审查后Jackie已看到自己当前系统都只是应付与构成真正的威胁对实现公司的战略目标通过开设新店的增长和增长通过现有仓库零售商。Jackie迅速确定在提供足够的信息为合适的格式，以满足组织的每个级别的管理存在的问题。她也有疑问，是否足够的信息将提供给客户、 供应商和其他外部各方。

Jackie has ultimate responsibility for ensuring compliance with IT legislation relating to the handling and management of information, and ensuring staff are adequately trained and informed about their roles and responsibilities in this area. She has strong doubts that the current systems are as robust as they should be, and in some areas may breach IT legislation requirements.

Jackie负有最终责任，确保遵守它的处理和管理的信息，有关的立法，并确保工作人员的充分训练和了解其角色和职责在这一领域。她有强烈的怀疑目前的系统是像强健他们应该是，在某些地区可能会违反它的立法要求。

James and Peter have discussed the concerns she has raised and have provided Jackie with a brief. She has been tasked to undertake a feasibility study and a full analyze of the existing systems. Her team will then design, implement and maintain a single new integrated system across the whole organization. It is envisaged that the new system will replace all of the existing systems in the branches and at the headquarters, and should provide all levels of management, functional areas and external parties with the information they require. The new system should also comply with current IT legislation, and suitable user training should be established.

James和Peter已经讨论了她所提出的关切和Jackie提供了简短。她已被委托进行一项可行性研究和现有系统的全面分析。她的团队将然后设计、实施和维护单个新的综合的系统整个机构。预计新的系统将替换所有的分支机构和总部，现有的系统，并应为所有级别的管理、 功能区域和外部各方提供他们需要的信息。新的系统应该也遵守当前它的立法，并应建立合适的用户培训。

Assessment Task 1

The members of the senior management team of the Builders Warehouse (BW) need to be updated about the potential that modern ICT can play in business decision-making. You work as a Systems Analyst for BW and Jackie Spence has tasked you to produce a two-part report that she will present to the senior management. The report will:

高级管理团队的建设者仓库 (BW) 的成员需要更新有关现代信息和通信技术可以在业务决策中发挥的潜力。你的工作作为 BW 系统分析师和Jackie Spence已给你出示她将向高级管

理层提出的两个部分报告的任务。该报告将会：

1 Identify and evaluate the role of business information in decision-making. 1 识别和评估业务信息在决策中的作用。

2 Describe and evaluate data communication systems and new ICT innovations. 2 描述和评价的数据通讯系统和新的信息和通信技术创新。

Your report will be approximately 1,500 words in length. Jackie has provided the following guidelines regarding the content she needs in each part of the report. 你的报告将在长度约 1500 字。Jackie提供了关于她需要在报告的每个部分的内容的下列指导方针。

Part 1: Identify and evaluate the role of business information in decision-making.

1 Identify, compare and evaluate the nature of the information required for decision-making at strategic, tactical and operational levels in BW. A diagram would be helpful in illustrating your response. Your evaluation of the information required, must relate to at least one internal and one external source of information for each level of decision-making.

2 Identify and evaluate three types of information system that would support decision-making at strategic, tactical and operational levels.

3 Identify and analyze the implications for decision making at BW of two pieces of current legislation governing the management and handling of information. 第 1 部分： 识别和评估业务信息在决策中的作用。

1.识别、 比较和评估为 BW 在战略、 战术和业务各级决策所需的信息的性质。关系图将有助于说明你的反应。您的所需信息，评估必须与至少一个内部和一个外部信息来源，每个级别的决策有关。

2.确定和评估三种类型的信息系统，以支持战略、 战术和业务各级的决策。 3.查明并分析对当前立法管理和信息处理的两个片断的 BW 在决策的影响。

Part 2: Describe and evaluate data communication systems and new ICT innovations.

1 Compare and contrast three data communication systems.

2 Describe two benefits for each of the three data communication systems for BW.

3 Identify and evaluate three threats to security of networked information and the security procedures that would be appropriate for BW to adopt.

4 Identify and evaluate three ICT innovations in terms of their relevance to the needs of BW, their managers and staff.

第 2 部分： 描述和评价的数据通讯系统和新的信息和通信技术创新。