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投 标 文 件

项目名称：XX公司物流服务外包项目 投标编号: 投标单位：

日 期：2015年5月3日

目录

投标函····························································· 4

一、公司情况简介··················································· 5 1.1组织结构························································ 5 1.2人员构成························································ 5 1.3我司硬件设施···················································· 6 1.4运输网络························································ 6 1.5我司信息系统···················································· 7 1.6我司优势························································ 7

二、甲有限公司的服务需求分析······································· 8 2.1贵公司对我司高标准的需求········································ 8 2.2个性化物流服务的具体做法········································ 8

三、业务流程规划··················································· 9

四、仓库布局方案··················································· 10 4.1仓库布局概要··················································· 10 4.2仓库布局平面布置··············································· 13 4.3仓库布局建筑物设计············································· 14 4.4仓库管理系统（WMS）············································· 14 4.5仓库管理信息系统软件模块······································· 15 4.6我司仓库管理系统整体效益······································· 15

五、仓库保管方案设计·············································· 18 5.1盘点计划······················································· 18 5.2不同货物的保管方式············································· 19 5.3货物日常保管和保养············································· 20 5.4帐卡-档案管理·················································· 20 5.5根据订单收发货物··············································· 21 5.6验收··························································· 22 5.7储位管理······················································· 23 5.8补货系统······················································· 24

六、分拣方案······················································· 26 6.1合理规划与管理分拣作业系统····································· 26 6.2分拣作业各细分流程············································· 27 6.3拣货技术-方法-效率············································· 27 6.4拣货信息的处理················································· 28

七、流通加工与特色服务方案········································ 32 7.1家电产品方面··················································· 32 7.2袋装食品方面··················································· 32 7.3日化用品方面··················································· 33 7.4蔬菜方面······················································· 34

八、配送方案设计·················································· 35 8.1配送作业······················································· 35 8.2送达服务······················································· 39 8.3逆向物流······················································· 40 8.4配送的安全作业················································· 41

九、常用单据设计·················································· 42 9.1仓库部管理表格················································· 42 9.2配送部管理表格················································· 47

十、收费方案·······················································49 10.1结算方式和提供发票············································ 49 10.2物流服务各环节报价············································ 49 10.3物流服务总报价················································ 51

十一、服务承诺···················································· 52 11.1我司配送中心现已采用的技术···································· 52 11.2我司现有的先进物流管理方法···································· 52 11.3我司承诺能实现的服务指标······································ 52

十二、我司的成功案例··············································· 53

附件1····························································· 54 附件2····························································· 55