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marketing strict internal cost control, business and innovation performance. --Increasing electricity access, price increase, electricity supply is guaranteed. In 2012, the company with coal inventory, get rewards of Jiangsu provincial government power to 266 million kWh. Through the \bilateral trade, access to electricity 1.695 billion kWh, seeking removal compensation when the power 50 million-kilowatt, 116% market share in Jiangsu Province ranked first in the same capacity, the same type units. Company closely tracked coal linkage policies on July 1 and August 20 respectively increase prices 2.08 minutes and 2.5 points, profitability increased significantly. 公... Job grading, remuneration of labour agreements into long-term contract workers compensation system, stimulating the enthusiasm of the staff. --Further strengthening of human resources management. Full implementation of the performance appraisal regulations, incentive effect. Complete the reserve cadreevaluation and selection, produced 10 primary reserve cadres and 11 secondary reserve cadres. Implementation of operation staff induction gang system, 14 staff posts be promoted. Strengthening the cultivation of professional technical leaders, selected coverage 9 13 factory-level professional and technical leaders. To enhance staff skills training, 8 staff technicians. Labor contract law compliance, contracts of up to 100%. --Star team-building to advance further. Establish a \ding system implementation, and promoting the whole\-building goals, strengthen group management. Team building into a performance review, promoting the construction of the star team depth. This year, respectively, 1 track, 4 team four star rated five-star by Datang and the team. Four, insists on \construction of\onious development, really good job of party construction and the independent Commission against corruption, strengthening the humanistic care and psychological counseling, the enterprise culture construction to a new level. --Building of enterprise culture is fruitful. Companies adhere to the Shenhua lead of corporate culture, culture of responsibility at the core, to safety culture, a culture of learning, ethical culture, cost culture culture system-assisted, through various cultural integration, has boosted business centre, this year has won the \nese cultural management advanced unit\nced Unit in the building of enterprise culture of reform and opening up 30\other honorary titles. The liability of the company culture: solving management problems of corporate culture project was awarded the CEC national electric power enterprise culture achievement award of excellence. The accident early warning and prevention system was rated as China's power of innovation management, innovation management of electric power enterprise in Jiangsu Province. --Party and the independent Commission against corruption continues to strengthen. Was carried out to \“公共管理学”课程简介 及教学大纲

课程代码：

课程名称；公共管理学 课程类别：专业基础课 总学时/学分：32/2 开课学期：第五学期

适用对象：行政管理、政治学与行政学、公共事业管理本科专业 先修课程：行政管理学

内容简介：绪论；传统的公共行政模式；公共管理的主要框架及其理论基础；公共管理视野中的政府角色；公共企业；管理内部要素；管理外部要素；公共政策设计、执行和评估；信息资源管理与电子化政府；公共管理中的责任与伦理；企业型政府与政府再造。

一、课程的性质与教学目的

课程性质：必修课

本课程系行政管理专业学生的学科基础课。本课程在探讨公共与行政的联系与区别、公共管理兴起的时代和理论背景的基础上,凸现了公共管理的管理、责任和市场化内涵；在介绍公共管理的主要框架和理论，明了公共管理内部管理和外部管理要素以及公共政策的一般规律和公共伦理的一般知识情况下，展示了公共管理学主要的理论知识.针对全球化和信息化趋势；本课程还介绍了当代西方国家为应对这两种趋势而做的企业型政府再造和电子化政府塑造中的经验，并对中国的政府再造问题提供了一些学术上较为公认的研究成果。总而言之，作为一门新兴的学科，本课程既要让学生了解本学科的性质，又要了解这门学科的一般知识，更要让学生了解国际国内新的研究成果。

二、教学内容与教学要求

第一章 绪论

通过本章的学习,力争让学生掌握公共管理学兴起的时代背景;理解公共管理学和行政学的区别,掌握其本质特征求;了解这门课的研究对象与方法.总之,通过教学使学生对公共管理学有一个基本认识，具备公共管理学所覆盖的知识掌握能力。

教学重点：深刻把握公共事业管理学的涵义，了解公共事业管理学学科特点。 教学难点：公共管理和公共物品概念的界定1、公共管理 2、公共物品 教学内容：

1、公共管理学兴起的时代和理论背景 时代背景 理论背景

2、公共管理学和行政学的区别

行政学是政府管理学,而公共管理学把主体外延至社会其它公共组织从政府管理到公共管理,是管理理念的转变。公共管理是对传统行政官僚制的突破。公共管理强调市场化变革,而传统行政则将公共事务和产品局限于政府权力和政府机构。

3、公共管理的范式

ecurity, profit, maintain stability and promote harmonious development\n content of the \ntees\practice activities and \conduct, for example\party and further improvement of the level of work. Staff participating in the honest and clean culture construction seminars, staff's sense of probity and enhanced. Founded by honest inspectors team composed of 12 employees to broaden the channels of supervision. Adhere to establish \p activities, staff satisfaction rate of 98% to the team. --Group work dynamic. Promoting the openness of factory Affairs, proposal for a love letter box, to the vital interests of the staff Trade Union delegation leader meeting of the 26 system to discuss and safeguard their democratic rights. Improve the organizational structure of the mission, the work of strengthening. Organize maintenance labor emulation and \Cup\skills of staff. Organized a variety of cultural activities, physical and mental health care staff, to create a harmonious atmosphere. During the Wenchuan earthquake, donated all the company employees, to love, to support the disaster areas. This year, the company has won the \can be controlled, money should not be wasted \nt philosophy, management analysis, to improve management quality, improve cost control capacity and market competitiveness. Innovation of science and technology--science and technology innovation is to play the role of science and technology as the primary productive force, active use of new technologies, new materials, new processes, new equipment, increase investment in science and technology, strengthening scientific and technological training, speeding up transforming scientific and technological achievements, forming a number of proprietary technology, enhancing core competitiveness. Resource-saving-the-resources saving enterprise was to reduce coal consumption, water consumption, electricity at the core, enhance the operation of lean management to realize low consumption, high efficiency, reduce production costs. Second is to strengthen the business, financial, material, information and the optimization of organization and management, saving the internal transaction costs. Harmonious development of harmonious development--is to construct a \development. \XING\nal security firm and internal management of the internal management measures are effective, harmonious\\prise coordinating development of homeopathy, well, get along with the neighbors better.\XX 2013 five enterprises building intrinsic safety power company goals are: unplanned outage 0 times. Class of disorders 0, 0 is equivalent forced outage rate. No personal injury accident, material and equipment accidents do not occur, no fire, no environmental pollution accident. Enterprise integrated to achieve zero cases of violation, zero accidents, zero. Quality goal is: when generating capacity ≥ 7.5 marketing strict internal cost control, business and innovation performance. --Increasing electricity access, price increase, electricity supply is guaranteed. In 2012, the company with coal inventory, get rewards of Jiangsu provincial government power to 266 million kWh. Through the \bilateral trade, access to electricity 1.695 billion kWh, seeking removal compensation when the power 50 million-kilowatt, 116% market share in Jiangsu Province ranked first in the same capacity, the same type units. Company closely tracked coal linkage policies on July 1 and August 20 respectively increase prices 2.08 minutes and 2.5 points, profitability increased significantly. 公... Job grading, remuneration of labour agreements into long-term contract workers compensation system, stimulating the enthusiasm of the staff. --Further strengthening of human resources management. Full implementation of the performance appraisal regulations, incentive effect. Complete the reserve cadreevaluation and selection, produced 10 primary reserve cadres and 11 secondary reserve cadres. Implementation of operation staff induction gang system, 14 staff posts be promoted. Strengthening the cultivation of professional technical leaders, selected coverage 9 13 factory-level professional and technical leaders. To enhance staff skills training, 8 staff technicians. Labor contract law compliance, contracts of up to 100%. --Star team-building to advance further. Establish a \ding system implementation, and promoting the whole\-building goals, strengthen group management. Team building into a performance review, promoting the construction of the star team depth. This year, respectively, 1 track, 4 team four star rated five-star by Datang and the team. Four, insists on \construction of\onious development, really good job of party construction and the independent Commission against corruption, strengthening the humanistic care and psychological counseling, the enterprise culture construction to a new level. --Building of enterprise culture is fruitful. Companies adhere to the Shenhua lead of corporate culture, culture of responsibility at the core, to safety culture, a culture of learning, ethical culture, cost culture culture system-assisted, through various cultural integration, has boosted business centre, this year has won the \nese cultural management advanced unit\nced Unit in the building of enterprise culture of reform and opening up 30\other honorary titles. The liability of the company culture: solving management problems of corporate culture project was awarded the CEC national electric power enterprise culture achievement award of excellence. The accident early warning and prevention system was rated as China's power of innovation management, innovation management of electric power enterprise in Jiangsu Province. --Party and the independent Commission against corruption continues to strengthen. Was carried out to \公共管理和公共物品概念的界定 公共管理 公共物品

公共管理学的学科性质

公共管理学的研究方法：系统分析; 比较分析;实验分析;案例分析。

第二章 传统的公共行政模式

通过本章的学习,使学生了解早期的行政;韦伯的官僚制理论;科学管理理论;传统行政模式存在的问题。熟悉早期行政的缺点，韦伯的官僚制理论，培养学生具备传统模式存在问题分析能力。

教学重点：韦伯的官僚制理论

教学难点：我国公共行政模式存在的问题 教学内容：

1、早期的行政 2、19世纪的改革与韦伯的官僚制理论 3、传统模式存在问题分析 政治控制的问题 传统行政模式的问题

第三章 公共管理的主要框架及其理论基础

通过本章的学习,让学生了解公共管理中管理的内涵;公共管理的框架;公共管理的理论框架内容，掌握公共管理的主要理论基础，培养学生具备公共管理的理论基础和能力。 教学重点：公共管理的战略，公共管理的外部构成要素 教学难点：私人企业管理理论 教学内容：

1、 公共管理的主要框架

公共管理的战略

公共管理内部构成要素

人员的组织和调配；人事指挥和人事制度；控制绩效。 公共管理的外部构成要素

2、公共管理的理论基础

私人企业管理理论开始介入公共管理,管理理论扩大为公共管理的理论基础 绩效；有进有出的用人机制；对产出的重视。 经济学的成本效益分析法与公共选择理论

第四章 公共管理视野中的政府角色

通过本章的学习,让学生了解掌握公共管理中的政府的基本职能，公共部门的必要性，历史上政府干预阶段。

教学重点：政府的基本职能，公共部门及其必要性 教学难点：政府的干预 教学内容：

1、 政府的基本职能与工具

基本职能：提供经济基础；提供公共物品；协调与解决团体冲突；维护竞争；保护自然资源为个人提供获得商品和服务的最低条件；保持稳定。

ecurity, profit, maintain stability and promote harmonious development\n content of the \ntees\practice activities and \conduct, for example\party and further improvement of the level of work. Staff participating in the honest and clean culture construction seminars, staff's sense of probity and enhanced. Founded by honest inspectors team composed of 12 employees to broaden the channels of supervision. Adhere to establish \p activities, staff satisfaction rate of 98% to the team. --Group work dynamic. Promoting the openness of factory Affairs, proposal for a love letter box, to the vital interests of the staff Trade Union delegation leader meeting of the 26 system to discuss and safeguard their democratic rights. Improve the organizational structure of the mission, the work of strengthening. Organize maintenance labor emulation and \Cup\skills of staff. Organized a variety of cultural activities, physical and mental health care staff, to create a harmonious atmosphere. During the Wenchuan earthquake, donated all the company employees, to love, to support the disaster areas. This year, the company has won the \can be controlled, money should not be wasted \nt philosophy, management analysis, to improve management quality, improve cost control capacity and market competitiveness. Innovation of science and technology--science and technology innovation is to play the role of science and technology as the primary productive force, active use of new technologies, new materials, new processes, new equipment, increase investment in science and technology, strengthening scientific and technological training, speeding up transforming scientific and technological achievements, forming a number of proprietary technology, enhancing core competitiveness. Resource-saving-the-resources saving enterprise was to reduce coal consumption, water consumption, electricity at the core, enhance the operation of lean management to realize low consumption, high efficiency, reduce production costs. Second is to strengthen the business, financial, material, information and the optimization of organization and management, saving the internal transaction costs. Harmonious development of harmonious development--is to construct a \development. \XING\nal security firm and internal management of the internal management measures are effective, harmonious\\prise coordinating development of homeopathy, well, get along with the neighbors better.\XX 2013 five enterprises building intrinsic safety power company goals are: unplanned outage 0 times. Class of disorders 0, 0 is equivalent forced outage rate. No personal injury accident, material and equipment accidents do not occur, no fire, no environmental pollution accident. Enterprise integrated to achieve zero cases of violation, zero accidents, zero. Quality goal is: when generating capacity ≥ 7.5marketing strict internal cost control, business and innovation performance. --Increasing electricity access, price increase, electricity supply is guaranteed. In 2012, the company with coal inventory, get rewards of Jiangsu provincial government power to 266 million kWh. Through the \bilateral trade, access to electricity 1.695 billion kWh, seeking removal compensation when the power 50 million-kilowatt, 116% market share in Jiangsu Province ranked first in the same capacity, the same type units. Company closely tracked coal linkage policies on July 1 and August 20 respectively increase prices 2.08 minutes and 2.5 points, profitability increased significantly. 公... Job grading, remuneration of labour agreements into long-term contract workers compensation system, stimulating the enthusiasm of the staff. --Further strengthening of human resources management. Full implementation of the performance appraisal regulations, incentive effect. Complete the reserve cadreevaluation and selection, produced 10 primary reserve cadres and 11 secondary reserve cadres. Implementation of operation staff induction gang system14 staff posts be promoted. Strengthening the cultivation of professional technical leaders, selected coverage 9 13 factory-level professional and technical leaders. To enhance staff skills training, 8 staff technicians. Labor contract law compliance, contracts of up to 100%. --Star team-building to advance further. Establish a \ding system implementation, and promoting the whole\-building goals, strengthen group management. Team building into a performance review, promoting the construction of the star team depth. This year, respectively, 1 track, 4 team four star rated five-star by Datang and the team. Four, insists on \construction of\onious development, really good job of party construction and the independent Commission against corruption, strengthening the humanistic care and psychological counseling, the enterprise culture construction to a new level. --Building of enterprise culture is fruitful. Companies adhere to the Shenhua lead of corporate culture, culture of responsibility at the core, to safety culture, a culture of learning, ethical culture, cost culture culture system-assisted, through various cultural integration, has boosted business centre, this year has won the \nese cultural management advanced unit\nced Unit in the building of enterprise culture of reform and opening up 30\other honorary titles. The liability of the company culture: solving management problems of corporate culture project was awarded the CEC national electric power enterprise culture achievement award of excellence. The accident early warning and prevention system was rated as China's power of innovation management, innovation management of electric power enterprise in Jiangsu Province. --Party and the independent Commission against corruption continues to strengthen. Was carried out to \政府的工具

供应；补贴；生产；管制。

2、 公共部门及其必要性

公共部门的概念

公共部门存在的必要性

市场失灵；公共产品的提供者；外在性；自然垄断；信息垄断。 3、 政府的干预阶段

自由放任的社会 福利国家 新古典主义

第五章 公共企业

通过本章的学习,让学生了解并掌握公共企业在提供公共服务和公共产品中的作用；了解80年代公共企业民营化浪潮的理论背景以及公共企业的未来背景。培养学生具备公共企业在产生中发挥作用的能力。

教学重点：公共企业、提供公共服务、公共产品 教学难点：公共企业民营化 教学内容：

1、公共企业 公共企业概念界定 公共企业的类型

公用事业；邮政服务；竞争环境的企业。 立公共企业的理由

纠正市场失灵；改变经济中的支付结构；推动中央集权的长期经济计划；转变经济性质。 2、公共企业民营化的浪潮 民营化浪潮简介 民营化依据 民营化展望.

3、公共部门为何要导入战略 战略的概念

公共部门战略和私人部门之战略 战略计划模式 奥斯本模式 布莱森模式

第六章 管理内部要素

通过本章的学习,让学生了解并掌握管理的内部构成要素；财政管理；传统的财政管理；绩效；人事管理和人事制度改革。 教学内容：

1、内部管理构成要素 组织和人员配备

人事指导和人事管理制度 绩效控制

2、组织和人员配备

ecurity, profit, maintain stability and promote harmonious development\n content of the \ntees\practice activities and \conduct, for example\party and further improvement of the level of work. Staff participating in the honest and clean culture construction seminars, staff's sense of probity and enhanced. Founded by honest inspectors team composed of 12 employees to broaden the channels of supervision. Adhere to establish \p activities, staff satisfaction rate of 98% to the team. --Group work dynamic. Promoting the openness of factory Affairs, proposal for a love letter box, to the vital interests of the staff Trade Union delegation leader meeting of the 26 system to discuss and safeguard their democratic rights. Improve the organizational structure of the mission, the work of strengthening. Organize maintenance labor emulation and \Cup\skills of staff. Organized a variety of cultural activities, physical and mental health care staff, to create a harmonious atmosphere. During the Wenchuan earthquake, donated all the company employees, to love, to support the disaster areas. This year, the company has won the \can be controlled, money should not be wasted \nt philosophy, management analysis, to improve management quality, improve cost control capacity and market competitiveness. Innovation of science and technology--science and technology innovation is to play the role of science and technology as the primary productive force, active use of new technologies, new materials, new processes, new equipment, increase investment in science and technology, strengthening scientific and technological training, speeding up transforming scientific and technological achievements, forming a number of proprietary technology, enhancing core competitiveness. Resource-saving-the-resources saving enterprise was to reduce coal consumption, water consumption, electricity at the core, enhance the operation of lean management to realize low consumption, high efficiency, reduce production costs. Second is to strengthen the business, financial, material, information and the optimization of organization and management, saving the internal transaction costs. Harmonious development of harmonious development--is to construct a \development. \XING\nal security firm and internal management of the internal management measures are effective, harmonious\\prise coordinating development of homeopathy, well, get along with the neighbors better.\XX 2013 five enterprises building intrinsic safety power company goals are: unplanned outage 0 times. Class of disorders 0, 0 is equivalent forced outage rate. No personal injury accident, material and equipment accidents do not occur, no fire, no environmental pollution accident. Enterprise integrated to achieve zero cases of violation, zero accidents, zero. Quality goal is: when generating capacity ≥ 7.5