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河南机电高等专科学校

毕业设计论文

论文题目： 酒店信息管理系统设计与实现

系 部 计算机科学与技术系 专 业 计算机网络技术 班 级 计网络121班 学生姓名 夏莉敏 指导教师 马世霞

2015年 月 日

摘要

经济的发展带来了人们生活水平的提高和交通条件的便利，加上国内旅游业的迅速增长，拉动了我国酒店业的迅速发展，尤其是近十年经济型酒店的发展，引起了政府和社会的广泛关注。经济型酒店相比发展成熟规范化的高档星级酒店而言，经济型酒店是一个新热点、新机会，有更大的发展前景。经济型酒店在面临巨大发展机遇的同时，也面临着来自各方的挑战，一是面临国内同行的竞争，二是国外资本都已开始投入、染指这块大蛋糕，如假日集团、雅高等，如何发展我国经济型酒店提升其市场竞争力，是关系到经济型酒店可持续发展的重要问题，酒店是一个服务行业，从客人的预定开始到入住登记直至最后退房结账，每一步都要保持至上的服务水准，错失一步，便会有可能使酒店的经营形象毁于一旦。想要经营一家成功的酒店就必须做到当客人入住酒店时有种宾至如归的错觉面对业界内的激烈竞争，各大酒店均在努力扩展其服务领域的广度及深度。为了更有效的的经营和管理，使用计算机，采用便捷快速的酒店信息管理系统，是改善该类酒店的服务水准的重要手段之一。目前本文从酒店信息管理方面入手，对此做出了探讨。

关键词：经济型酒店；信息管理系统

Abstract

The development of economy brings about the increase of people's living

standard and convenient traffic conditions, coupled with the rapid growth of domestic tourism driven the rapid development of hotel industry in China, especially in recent ten years the development of economy hotel, cause the extensive concern of the government and society. Compared to budget hotel development mature, standardization of high-grade star hotel, economy hotel is a new hot spot, the new opportunity, have greater prospects for development. Economy hotel in the face of enormous opportunities for development at the same time, also faces challenges from all sides, one is faces competition from domestic counterparts, the second is foreign capital has come into, and get their hands on the big cake, such as holiday group,accor,etc, how to develop our country economy hotel, enhance its market competitiveness, is one of the important issues related to the sustainable development of the economy hotel,hotel is a service industry, from the guest's reservation to check-in registration until the last check-out checkout, every step to keep the supremacy of the service level, miss one step, will likely make the hotel business image. Want to run a successful hotel must do when the guest check in the hotel guests of the illusion in the face of the fierce competition in the industry, hotels are trying to expand its services in the field of breadth and depth. In order to more effective operation and management, to use a computer, use convenient and quick hotel information management system, is to improve the service level of the hotel one of the important means.this paper from the aspects of hotel information management, to discussed.