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Name _____________________________________ Class ____________________________

Entry Test

Track 4

LISTENING

1 You will hear a recorded message. Write one or two words or a number in the spaces on the note below.

You will hear the recording twice. Message for: Martin James Caller’s name: _______________1 Company: Furniture Wagon

Called about: A forthcoming _______________2 Will now take place on: (date) _______________3 at (time) _______________4

Please call her on:

_______________5

1

SKILLS

A Match the questions (6–10) to the replies (a–e). 6 A: Right let’s get started, shall we? B: ________________________________________________ 7 A: Thank you for listening to my presentation. Does anyone have any questions? B: ________________________________________________ 8 A: Bill Smith speaking. How can I help you? B: ________________________________________________ 9 A: What do you think about my idea?

B: ________________________________________________ 10 A: Sharon, can I introduce you to my colleague Simon?

B: ________________________________________________ a) Hello, pleased to meet you.

b) I quite agree – it’s the best thing to do.

c) Could you say something about the overall performance? d) Hold on a moment, Paul’s not here yet.

e) Could you put me through to Jenna Hall, please?

2

B Put the sentences below in a logical order to make a conversation. The first one has been done for you.

a) OK. Hang on. Let me get a pen. Right, go ahead.

b) We’re moving the venue to the Novotel Hotel as it’s bigger.

c) Hello Mike, it’s Sharon here. I’m calling about the training course on Friday. d) OK. Anything else?

e) Oh, hello Sharon. What’s the matter?

f) I’m afraid we’re going to have to make some changes. g) Bye.

h) Martin Beal isn’t able to run the afternoon session. Brian Small is going to do it instead. That’s all I think.

i) OK. I’ll let everyone know. Thanks for calling. Bye. 0 ___c_ 11 _____ 12 _____ 13 _____ 14 _____ 15 _____ 16 _____ 17 _____ 18 _____

3

VOCABULARY

A Match the words (a–k) to their definitions (19–27). The first one has been done for you. a person /company that pays people to work for them

0 a person / company that pays people to work for them a) trainer 19 a person / company that produces goods 20 a person who you work with 21 a person who buys a product / service 22 the highest ranking person in a company 23 a person who is paid to work for someone else 24 a person who gives advice

25 a person who learns a skill from someone else 26 a person who supervises you 27 a person who teaches others a skill

b) customer c) CEO d) manufacturer e) employer f) consultant h) employee i) colleague j) trainee k) line manager

B Complete these sentences with the correct form of the word given in brackets.

28 I work for a large _____________________________ (organise) that has offices all over the world. 29 What is their best-selling _____________________________ (produce)?

30 We need to discuss our prices at the _____________________________ (meet) next week. 31 All new employees must complete a one-month_____________________________ (train) course. 32 The call centre takes phone calls from over 2,000 _____________________________ (custom) a

day.

4

READING

A Match the headings (33–37) to one of the newspaper articles (a–e). 33 Congratulations to local company! __________________ 34 Creativity comes at a price 35 New branches opening soon 36 What a waste of time! 37 Growth in IT

__________________ __________________ __________________ __________________

B Now decide if the statements are true or false. 38 2IT is going to employ a senior executive. 39 Scoopy’s only won one prize.

40 Mercury plans to develop its business in France.

41 The majority of companies offer staff opportunities to be creative. 42 Most managers interviewed spend over two thirds of their time in meetings.

a) 2IT, based in Coleford, provides computer support to companies across the country and has achieved a record turnover this year of over ￡3 million. Now, founder and CEO Anne Smith has decided it is time to take on a new managing director. She said: ‘We have grown into a very successful operation, and I have decided the best way to continue to develop and change is to take on someone else with new ideas.’ b) A Midlands company is top of the advertising world after winning this year’s award ‘Advertisers of the Year’. Advertising agency Scoopy’s, based in Solihull, won every category it entered, beating a number of well-known national companies. Scoopy’s won first prize for the UK’s best brochure, and best agency overall. Scoopy’s director said the award had surprised everyone at the company, but they were thrilled. c) Mercury, the UK-wide furniture retailer, has recently appointed John Drake, the former managing director of French company LTR, as operations director. He will report to the chief executive, Dennis Strong. Drake will be responsible for overseeing the launch of ten new stores in the first quarter of next year. The out-of-town retail outlets will sell furniture direct to customers. d) A recent survey by the Belton Group has revealed that, although two thirds of companies claim to welcome innovation, only one third actually have strategies in place to enable staff to share their ideas, develop them, market them and ultimately increase the business. Companies may say they want innovation, but, to be truly innovative, companies need to encourage staff to work in teams, take risks and make mistakes. e) Meetings, meetings, meetings. Do you sometimes feel you spend your life sitting in one meeting or another? Well, if you do, you’re not the only one. One report, just published by Siliton Consultancy, claims that the majority of senior managers they questioned spent over seventy percent of their working life in meetings. Of these managers only six percent considered the meetings of any real value, feeling that too often meetings are badly-planned, badly-chaired and over-length. 5