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※※科技信息工程有限公司

电梯维保

质 量 保 证 体 系 手 册

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电梯维保质量保证体系手册目录

一、颁布令····································································3 1、关于《质量保证体系手册》颁布的说明·········································4 2、颁布令《管理制度》························································· 5 二、总则 ··································································· 6 三、引用标准 ·································································7 四、术语和定义 ·······························································8 五、管理体系 ·································································9 1、公司组织机构框图 ·························································9 2、公司部门及岗位设置 ·······················································10 3、职责和权限 ·······························································10 ①总经理的职责、权限 ·························································10 ②工程部经理的职责、权限························································11 ③行财部经理职责、权限 ·····················································12 ④工程部职责、权限 ··························································13 ⑤质检员职责、权限 ·························································14 ⑥安全员职责、权限 ··························································15 ⑦维保人员职责、权限 ·······················································16 5、管理制度（详见《管理制度手册》） 六、质量体系 ·······························································19 1、质量方针和目标 ··························································19 2.质量管理体系的编制程序 ·················································20 3、质量管理体系控制框图 ·····················································22 4、公司质量目标分解图 ·······················································23 5、公司各部门质量目标 ·······················································24 ①、工程部 ··································································24 ②、行财部 ··································································24 6、电梯维保质量管理控制······················································25 7、公司内部审核······························································29 8、文件和资料管理控制 ······················································30 9、记录控制程序 ····························································32 10、不合格产品（服务）控制 ·················································33 11、纠正和预防控制程序 ··················································· 34 12、采购控制程序 ····························································37 13、质量安全检验控制 ······················································ 38 14、安全管理控制程序 ·······················································38 15、质量安全培训控制程序 ···················································39 16、外包控制程序 ····························································40 17、用户投诉信息管理控制 ··················································41 18、监视装置和检测设备的控制 ··············································41 19、安全监察 ······························································42 七、其它·····································································43 八、附件·································· ·································

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※※科技信息工程有限公司文件

颁

布令

本公司依据《机电类特种设备安装改造维修许可规则（试行）》（国质检锅【2003】25号）规定的要求编制完成了《质量保证体系手册》、现予以批准颁布实施。

本手册是公司电梯维保质量保证体系的法规文件，是指导公司建立并实施电梯维保质量管理体系的纲领和行动准则，公司全体员工必须遵照执行。

特此颁布。

总经理： 二○一五年十月十日

主题词：颁布令 抄 报：董事长 抄 送：公司各部门

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