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心之所向，所向披靡
大学英语跨文化交际双语课程水平测试题（五）
I. Multiple Choice (20 points, 2 points each)
Directions: There are some statements in this section. For each statement there are four choices marked A, B, C, D, choose the ONE that best complete the statement.
1. Direct plan is favored by ____cultures with deductive patterns.
A. results-oriented B. relationship-oriented C. mission-oriented D. process-oriented
2. While writing business messages, ______is usually the first step. A. prediction B. selection
C. analysis D. planning
3. While the highest goal of communication in the Eastern Culture is to achieve ___, the highest goal of communication in the West is to achieve the practical cooperation from others.
A. propriety B. further relationship C. practical purpose D. definite result 4. _____ is the study of communications sent by the eyes.
A. Oculesics B. Haptics C. Kinesics D. Chromatics
5. _____ is behaviors such as gestures, body movements, facial expressions, and eye
contact.
A. Chromatics B. Olfactics C. Haptics D. Kinesics
6. __________ is interaction that is perceived as effective in fulfilling certain
rewarding objectives in a way that is also appropriate to the context in which the interaction occurs.
A. Intercultural competence B. Competent communication C. Social competence D. Communication competence 7. Which of the following statements about intercultural communication is not true? A. It is communication between people of different cultures.
B. We need understanding and acceptance in intercultural communication.
C. During the process of intercultural communication, one should turn one’s back on one’s own culture.
D. We should develop tolerance and acceptance in intercultural communication. 8. _____, although also part of the dominant culture, are groups with which the
dominant culture does not agree with and with which it has communication
problems.
A. World cultures B. Subgroups C. Microcultures D. Co-cultures
9. _____ is the socialization process you go through to adapt to your society. A. Deculturation B. Acculturation C. Assimilation D. Enculturation
10. _____ is the degree to which an individual relinquishes an original culture for
another. And the result is that people lose their previous culture. A. Enculturation B. Assimilation
C. Dissimilation D. Intracultural communication
II. Terms (15 points, 3 points each)
Directions: There are five terms in this section. Try to explain the following terms in your own words. Then write down the answers on the Answer Sheet.
11. Kinesics 12. Etiquette
13. Intercultural Communication Competence 14. Culture Diversity 15. Modernization
III. Case Analysis (20 points, 5 points each)
Directions: In this section you are supposed to analyze the following cases from the perspective of intercultural communication. Then write down the answers on the Answer Sheet.
16. When Brandon Hunt was sent to Mexico to oversee a production facility for his
company, he became concerned over what he perceived to be a lack of seriousness about work on the part of Mexican worker. Employees were frequently late for work, left early, or did not come at all. When questioned, employees explained that they had to help members of their families with their problems.
17. When Disney opened its $4.4billion Euro Disneyland outside Paris, concerns
over the park’s impact on French culture were expressed. To begin with, the French dedicate Sundays to family outings only .In addition, they are unaccustomed to snacking and eating promptly at 12:30, which creates bottlenecks at parks and restaurants. Disney learned that French employees objected to providing the friendly greetings and smiles expected of all amusement
park workers. They then hired multilingual employees from across Europe since their goal was to attract people from all countries of Europe. A complaint of European investor was that rigid U.S. management style did not take into account the values and customs of the people it intended to attract. For example, Europeans often bring their own lunches and do not spend money at the park’s gourmet restaurants and hotels. The park initially lost money after it opened in 1992.
18. An English speaker pronounces the word thrill as one syllable. In Japanese,
consonant sounds do not exist without vowels, so a Japanese speaker would pronounce all three syllables, something like sooriroo. The Japanese r, by the way, is difficult for English speakers. It is similar to the Spanish r in pero or Roberto. 19. In 1989, California made it a misdemeanor for any person to sell, buy, or accept
any animal traditionally kept as a pet with the intent of killing the animal for food. More recently, animal rights groups have protested the sale of live animals, such as turtles, frogs, lobsters, crabs, fish, and chicken, for food at Asian-American markets. Asian tradition is that fresh meat is tastier and more healthful, that the best meat is that “that enters your house still breathing.” Animal rights activists contend that the animals are treated inhumanely in the shops and are killed in ways that cause them unnecessary pain. Asian-American groups argue that eating
dogs and cats is an extreme rarity among Southeast Asian immigrants and call the law and the animal rights activists racist.
IV. Answer the following questions. (30 points, 5 points each)
Directions: In this section you are supposed to answer the following questions with the knowledge of intercultural communication. Then write down the answers on the Answer Sheet.
20. What are the five stages of culture shock?
21. Can you name at least three cultures that belong to high context cultures and three that belong to low context cultures?
22. Why does writing play an important role in business communication? 23. What are categories of nonverbal communication?
24. With the increased globalization of the economy and interaction of different cultures, culture diversity has emerged. What are the disadvantages of culture diversity?
25. How do you understand the concept of “problem-solving” in multicultural