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宝洁面试过程揭秘及经典八大问（附答案）1

宝洁公司在中国高校招聘采用的面试评价测试方法主要是经历背景面谈法，即根据一些既定考察方面和问题来收集应聘者所提供的事例，从而来考核该应聘者的综合素质和能力。

宝洁的面试过程主要可以分为以下4大部分：

第一，相互介绍并创造轻松交流气氛，为面试的实质阶段进行铺垫。

第二，交流信息。这是面试中的核心部分。一般面试人会按照既定8个问题提问【见下文】，要求每一位应试者能够对他们所提出的问题作出一个实例的分析，而实例必须是在过去亲自经历过的。这8个题由宝洁公司的高级人力资源专家设计，无论您如实或编造回答，都能反应您某一方面的能力。宝洁希望得到每个问题回答的细节，高度的细节要求让个别应聘者感到不能适应，没有丰富实践经验的应聘者很难很好地回答这些问题。

第三，讨论的问题逐步减少或合适的时间一到，面试就引向结尾。这时面试官会给应聘者一定时间，由应聘者向主考人员提几个自己关心的问题。

第四，面试评价。面试结束后，面试人立即整理记录，根据求职者回答问题的情况及总体印象作评定。

在宝洁公司的招聘体制下，聘用1个人，须经所有面试经理一致通过方可。若是几位面试经理一起面试应聘人，在集体讨论之后，最后的评估多采取1票否决制。任何1位面试官选择了“拒绝”，该生都将从面试程序中被淘汰。

宝洁的面试由8个核心问题组成。宝洁公司招聘题号称由高级人力资源专家设计,无论您如实或编造回答, 都能反应您某一方面的能力。核心部分的题如下：

Please provide concise examples that will help us better understand your capabilities.

（1）Describe an instance where you set your sights on a high/demanding goal and saw it through completion. （请你举一个具体的例子，说明你给自己确定了一个很高的目标，然后达到这个目标。）

问题分析：这个问题的考察应聘者制定高目标的勇气及完成高目标的执行力。关键词为：demanding goal、saw it through。

回答范例：（记住，采用“What+STAR+Key Words法则”来回答）

What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize out of 12 teams.

Situation（Key Word：demanding）

On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played. Each school should design five shows, and our class volunteered to design one. It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.

Task：As a sophomore student I was in charge of my class performance, which was a drama. I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.

Actions：（Key Words：how I saw it through）

First, as there were only 20 students in my class, I distributed at least one task to each student; either a role, or making tools or costumes.

Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic. All team members cooperated well because of the low frequency and short duration of each rehearsal.

Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.

In addition, I emphasized the value of time and ordered every actor to respect other partners.

Result：In the end, our performance was very successful. Not only did I act the “king” wonderfully, but also got good marks on the final exam.

（2）Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted. （请举例说明你在一项团队活动中如何团结他人，并且起到领导者的作用，并带领团队最终获得所希望的结果。）

问题分析：这个问题实质上是考察应聘者的领导能力。其关键词有： took the initiative,

get others to complete, leading role。所以在描述的时候要重点描述自己如何吸引他人参与、团结并鼓励他人、带领团队达到目标这个过程。

回答范例：

What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.

Situation：To broaden the students’ understanding of Western culture.

Task：Organized a group to sing English choir on Choir Eve

Action: (Key words：took the initiative & leading role)

i. Suggested the idea to the Chairman of our English Association and got his approval.

ii. Asked each member of our association to offer at least three suggestions on each of the questions below:

* What songs to play?

* Who could join the choir?

* Where should we perform?

iii. Combined the other team members’ suggestions with my idea and made a decision on the questions above.

iv. Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.

v. Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.

Result：Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas. And some said they would love to join our association to learn the beautiful choir.

（3）Describe a situation where you had seek out relevant informati