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BEC中级口试全真试题Part Ⅱ

is important when planning a presentation

Finding out about the audience Researching the topic is important when aiming to improve customer service Staff Training Customer Satisfaction Surveys is important when managing a project

Encouraging Teamwork Keeping to schedule is important when motivating staff

Financial benefits Career development Opportunities is important when dealing with competition Pricing policies Advertising strategies

is important when planning health and safety training Selecting topics Selecting staff to attend

7:What is important when choosing new office equipment Prices and discounts Brand names

is important when entertaining foreign business clients Venue for entertainment Cultural Differences is important when aiming to reach new markets Market research Advertising

is important when choosing a management training course to attend Program Contents Length of course is important when relocating a business Local workforce available Location of site is important when advertising a new product Target markets Choice of media is important when starting a new job

Knowledge of company procedures Help from company staff is important when selecting staff for marketing trips abroad Position in the company Previous experience of other countries is important when aiming to reduce production costs Efficiency of production line Cost of raw materials is important when choosing people to work in teams

Variety of experience Personal qualities is important when dealing with a heavy workload Time management Sharing tasks is important when developing new products Market research Pricing

is important when being interviewed for a job

Information about the company Personal appearance is important when exhibiting at a trade fair Quality of display Staff selected

is important when introducing a reward system for staff Purpose of the reward system Types of reward offered is important when entertaining clients Types of activities Cost

is important when choosing retail premises to rent Location Length of contract

is important when deciding on packaging for products Image Production process

is important when selecting staff for promotion Attitude to work Current performance is important when considering a career change

Future study or training Opportunities for future promotion is important when planning an advertising campaign Market research Selecting appropriate media

is important when choosing transport for a business trip Convenience Cost-effectiveness is important when aiming for promotion Quality of performance Company loyalty

is important when exporting goods or services for the first time Personal Contacts Professional advice

is important when dealing with complaints from clients Offering an apology Suggesting a solution to the problem is important when setting prices for new products

Production costs Competitors’ prices

is important when aiming to reduce staff turnover Financial incentives Career structure

33. What is important when planning the layout of a new store Attractiveness Security of goods

is important when choosing a new sales agent Experience of agent Number of contacts

35 What is important when monitoring the quality of service provided Feedback from customers Checking sales figures 36: What is important when…

selecting applicants for a job work experience personal qualities 37: What is important when…

choosing a new supplier price and discounts reputation 38: What is important when…

aiming to improve production quality up-to-date equipment staff training 39: what is important when…

preparing for a job interview studying the job advertisement finding out about the company

40: what is important when…

deciding whether to attend a conference venue speakers 41: What is important when…

developing new products market research costs involved

BEC中级口试全真试题 Part III

1. Program for New Staff

The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme. Discuss the situation together, and decide:

--- what should be covered by the training programme

--- how else new staff can be helped to settle into their jobs as quickly as possible 2 Company Dress Code

Your Managing Director is unhappy with the general standard of dress among staff. You have been asked to make recommendations about introducing a dress code or